Atlantic Information Services, Inc. (AIS) participates with the National Association of College and University Business Officers (NACUBO) and the National Council of University Research Administrators (NCURA) in the publication of timely, authoritative information services for college and university administrators.
       

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Customer Service

Contact Customer Service

Questions regarding your subscriptions should be addressed to Atlantic Information Services, Inc.’s customer service department:

E-mail: customerserv@aispub.com

Mail:
Atlantic Information Services, Inc.
1100 17th Street, NW
Suite 300
Washington, D.C. 20036

Call: 800-521-4323 (202-775-9008 in D.C.)

Our customer service department is open Monday thru Friday from 9 to 5:30 EST. If a customer service representative is not immediately available, please leave a voice mail message and we will get back to you as soon as possible.

 

Username and Password

Subscriptions that include Web access require a username and password.

If you have trouble accessing the Web portion of your subscription, or need a new password, contact Customer Service.

You can receive a password reminder via e-mail by clicking the "Forgot your password?" link on the log-in page of your subscription website.

 

Copyright © 2012 by the National Council of University Research Administrators,
the National Association of College and University Business Officers and
Atlantic Information Services, Inc. 1100 17th Street, NW, Suite 300, Washington, D.C. 20036
Phone 202-775-9008 or 800-521-4323; E-mail customerserv@aispub.com